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I'm talking about a simple plan that details who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it--in a way that everyone can clearly understand.
If that sounds too intimidating, just take a deep breath and follow these 13 simple steps to creating the most powerful marketing plan on the planet.
Creating an action plan gives your business a target to aim towards. Articulate your marketing vision and then identify which strategies and tactics to employ to achieve your goals. Make sure to keep your marketing plan handy so you can measure progress against your goals and use your action plan more like a tool than a document.
Small business owners often attempt to be everything to everyone and thus never really establish a reputation for doing anything well. You must narrow your market focus to grow. Look at your current client mix. Who are your core customers and what do they have in common? Why do they do business with you? You'll probably find that you have a certain type of client that makes up most of your business. Focus on that group and drop out of everything else.
How do you compare with your competition? How are you different? If you aren't sure, ask your clients why they do business with you. They may be able to tell you how you are different in ways that will make sense to other potential clients.
As a small business, you must separate yourself from your competitors to survive. You can differentiate by specializing in a market niche, offering free delivery, packaging your products in a unique way, or offering exceptional customer service. If you can't find a way to differentiate yourself, you'll be forced to compete on price.
Identify the top three compelling benefits of doing business with your firm. The benefits should be clear, concise, related to your remarkable difference, and attractive to your target market. Then make those benefits the core message that you communicate via marketing and the central theme of your advertising efforts, including your website.
Structure your product and service offerings to appeal to customers at all stages and encourage them to try, buy, and recommend.
Let your marketing materials do your selling for you. Create collateral that educates prospects and compels them to buy. Make sure your marketing materials include examples of how your customers benefit from doing business with your firm. Offer testimonials from satisfied clients or provide information that describes your firm's processes and procedures. Just remember, people don't like to be sold to, so your materials must offer useful information that addresses a need.
Where and how will you find your next prospect? Through online advertising? Via referral partners? The point is, you need a plan for how you will capture enough attention from a "suspect" (a member of your target market) to convert them into a "prospect" (someone who wants to learn more about what you do).
The process of generating prospects is NOT the same as selling. Your goal is to get people in the door. Once you've got their attention, then you can start the education and sales cycle. Free reports, white papers, and product trials are great ways to generate new leads.
How will you use the Web in your business? What tools will you use? Your website can educate, persuade and motivate your prospects to take action. Bottom line, your website is a critical part of your marketing strategy so you need to get it right.
Loyal customers are the best customers. What is your loyalty plan and how do you retain customers?
Most businesses spend the bulk of their time hunting for new clients. However, focusing on your existing client and looking for ways to get a larger "share of client" is where the money is.
As you build your reputation in your narrow target market, begin to look for more ways to serve them. You have already built a great deal of trust with your existing clients, so expanding with their needs in mind is the simplest way to grow. As you meet more and more of their needs, they begin to view you as a crucial resource and are more willing to help you build your business by other means, such as referrals.
As an entrepreneur, you may be tempted to execute your entire marketing plan alone. However, it's a great idea to build a training program to define how your marketing strategy will be implemented, and then make sure everyone in your company is moving in the same direction and giving the right message to your potential customers.
The time for action is now! Create a marketing calendar, including milestones, so you can take action and track your progress. Stick to your plan. Whatever it is that you have pledged to do, get it done! It's easy to get overwhelmed with a big task list so break it down into smaller, more manageable pieces.
With your strategy in place, you can forecast your sales and build a budget for your marketing activities. Get a system to track actual results against your plan so you can adjust your strategy as you go and measure your success.
Look for a reporting system that will allow you to compare your actual sales and expenses with your marketing goals. This will help you stay on track with your business growth plans.
Bonus Tip: Get help from a marketing expert.
Building and executing your marketing action plan can take weeks or months. If you want to build and execute in half the time, without tedious manual effort, check out Marketing Plan Pro powered by Duct Tape Marketing. Created using the Duct Tape Marketing processes, Marketing Plan Pro will walk you through every stage of creating a stellar marketing plan and provide extra guidance along the way to help you:
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